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Delivery

All orders placed before 12pm WST will be dispatched on that day.

All orders placed after 12pm WST will be dispatched on the next working day. Working days exclude Saturdays, Sundays and Public Holidays.

Note: As this business is located in Western Australia (WA), we also do not dispatch orders on the following WA only public holidays:
Monday March 5 2018
Monday June 4 2018
Monday September 24 2018

Need to send a gift to or within Australia

Sending a gift to Australia? Look no further

Standard delivery anywhere in Australia for $15.00.

Here at Gifts 2 The Door we have designed our delivery charges so that it is easy for you to calculate your delivery charges for your order without the need for you to proceed to the checkout.

Standard Delivery $15.00

This delivery charge stays the same regardless of how many gifts you order or where, within Australia you would like your gifts sent to.

Gifts are sent via Australia Post and take 1 to 2 working days throughout WA, 4 working days to main CBD areas in all other states and 4 to 7 working days to remote areas.  

Working days excludes Saturdays, Sundays and Public Holidays.

Delivery timeframes apply from despatch date.

You can track you order via tha Austraia Post website https://auspost.com.au/mypost/track/#/search

Express Delivery  $25.00

Express Delivery is a next working day service to the central CBD area only for all states. 

            These include the following: -

  • Brisbane
  • Sydney
  • Melbourne
  • Adelaide
  • Darwin
  • Perth
  • Canberra
  • Hobart

Express Delivery to suburbs and country areas is the same price and takes 2 to 3 working days depending on the remoteness of the area. These timeframes are not gauranteed and may be affected by the operational issues experienced by Startrack. Please also refer to point 4 under 'Points To Note' below.

Delivery timeframes apply from despatch date.

You can track you order via tha Startrack website https://startrack.com.au/


Redelivery Charges

Unfortunately there are times when it is necessary to charge a redelivery fee. Systems are in place to ensure the occurrence of redelivery fees is kept to a minimum.  

The following situations will incur a re-delivery fee.

  • Incorrect or insufficient recipient address information provided by the customer
  • Delivery address is unattended with no safe place to leave the gift i.e. multistorey, units, property exposed to a busy road, bad weather
  • Delivery address is inaccessible i.e. locked gate, guard dog
  • The recipient does not collect the gift from the post office or collection centre within the specified time frame
  • The gift is returned to Gifts 2 The Door for any of the above reasons or delivery was refused by the recipient.

Delivery to Business Address
If your gift is being delivered to a Business please ensure that you enter the name of the business or Company.

Delivery to Hospitals
When ordering items for delivery to a hospital please ensure that you provide a ward number and ensure that the recipient will still be admitted at time of delivery (please refer to the delivery timeframes on the delivery page). Redelivery will incur an additional delivery fee.

Points to note

  1. You can specify a delivery date against each gift that you purchase. If you leave this option blank then we assume delivery is ASAP and dispatch immediately. If you specify a delivery date we will then schedule the dispatch of your gift accordingly.  Please ensure that your delivery date is within the delivery timeframes provided on our delivery page. Delivery timeframes apply from despatch date.
  2. It is not possible to specify a time for delivery. Australia Post and Startrack arrange deliveries around their daily operational capabilities.

  3. If the package is lost in transit, a replacement gift will be sent at no cost to the customer. This is our 100% delivery gaurantee.

  4. Delivery times indicated assume normal operations by our contracted courier companies. No responsibilty is accepted for delivery delays caused by operational issues that are beyond our control.

  5. The Liquor Act dictates that all gifts containing alcohol may only be purchased and received by persons aged 18 and over.

  6. As much as we would love to, Saturday, Sunday and Public Holiday deliveries are not available.

  7. In the summer months the weather can adversely affect your product (particularly chocolate) therefore, we highly recommend selecting Express Delivery to ensure your product reaches its destination as quickly as possible. We can not accept any resoponsibilty for goods affected by weather conditions.